Your orders are delivered to cargo within 3 days (Monday-Saturday) after bank approval. Depending on the distance of the delivery address to the cargo company, the cargo company will deliver your order to you within 1-3 days.

All of the products you choose will be delivered to you by the contracted cargo companies with a guarantee.

The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock for the first time.

Burden İpek is an online shopping site. It allows multiple users to shop at the same time. Rarely, it is possible for the consumer to buy the same product and the product is out of stock in this case;

If the product you have paid for is out of stock, there is a waiting period of at least 3 (three) and at most 14 (fourteen) days. If the product cannot be given to the consumer between these dates, the payment made is returned to him.